Moroccan rug

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Refund And Return Policy

Our policy , exchange in 1 days of delivery notice. exchange at same cost of the purchase or customer pays deference if she or he choose more costly item.

To be eligible for a exchange , your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at and send your item to: 

1493 Shore Parkway apt 2G New york New York US 11214.

To complete your return exchanged item , we require a receipt or proof of purchase.


To return your product, you should mail your product to: 1493 Shore Parkway apt 2g New york New York US 11214

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.